How Dunnwell Makes Sense
Money Saved In Unexpected Places:
Most companies look at NTEs as a set expenditure. No matter how much the job really costs, you’re getting billed that amount. At DunnWell, rather than use NTEs as a profit center we go out of our way to charge only what is absolutely necessary. With complete 24-hour access to every invoice of every inspection and repair you get the assurance of money well spent. How else would you know when a repair really is a repair? If a sprinkler need to be replaced or just cleaned? Who’s overseeing that? Clients need a partner they can trust.
That’s why some of the largest dining networks in the country have selected DunnWell for their national restaurant chains.
DunnWell asked one of its clients how much they were paying for fire protection repairs and they had no idea. They went to their provider and that information wasn’t readily available. Our client didn’t know if a repair should be done, if it’d been done or how much it cost. It turns out that with a $500 NTE, the average repair cost was just beneath that. Why? Because repairs are where other providers make money - their goal is to get as many as possible.
Here's how we handled a $500 NTE:
We Charge What It Costs, Not What It Can Cost
Know You're Getting The Best Price
Your contractor shouldn’t be the only one benefitting from your relationship. By getting multiple bids for every job we do, our clients know every time they’re getting the best value for the best job around. At DunnWell we put you in charge of how much you spend. And no matter what bid you choose, we guarantee the work will be done correctly and on time.
Bundle and SAve
By consolidating to one fire protection and Kitchen Exhaust Cleaning (KEC) vendor, you’re guaranteed to save time and money, not to mention the consistency of having your entire network maintained the same way. What’s more, if there’s an error or something that needs fixing, we take full accountability.
One vendor means one bill to receive, one check to cut and one point of contact at our Customer Service Center. In fact, we’re the only ones that can say that because we’re the only ones that can offer it. We’d tell you exactly how much you can save but we can’t - your current provider won’t tell you, let alone us.
See Evidence Of What We Did And Why
You can’t see everything we clean. So we show you pictures.
7 of every 10 stores we enter show signs of neglect. Just because the entire exhaust system isn’t visible to the naked eye doesn’t give license to ignore it. It’s not your fault - you can’t see what we see. Others clean only what they know is visible - DunnWell gets to the entire system. And because a picture is worth a thousand words, we show you.
Access to information whenever you want it
From schedules to inspection reports to repairs and documentation, there’s way too much to keep track of with paper and email alone. Because we live in a need-to-know world we created our own software called ServiceNet that allows you to see what’s going on in each of your locations 24-hours a day. You’ll always know what we do, when we do it and how much it cost.
What knowing anything, any time means:
100% of facilities managers surveyed said they want access to information whenever they want it.
- Accountability/validation in one place
- DunnWell lowers your risk with documentation and status for all of your facilities
- Through pictures, clients know their risk has been mitigated
- Checks and balances - nothing slips through the cracks
- 24-hour access to online service validation and after-service report
- View upcoming service schedules
- Ability to view the complete service history of a particular system/location
- Compile technician notes and recommendations
- Track past service dates and projects next due date automatically
- Ability to monitor one location or hundreds
- Ability to generate custom status reports and allow analysis of data, including deficiency costs
- Have document management capabilities (house work orders, invoices, digital photos, etc.)